Ordering & Cancellation of orders
Your Order Confirmation is a record of our agreement to deliver the products ordered and paid for in full. If someone else made the Booking on your behalf, you agree that such person acted as your agent.
Amendments to the order or delivery time can be made no later than 45 mins prior to the start of the delivery window booked.
Amendments to the content of your order can be made up to 45 minutes before the delivery window begins. Amends to the order must be made by phoning the shop direct. Your initial payment will be cancelled and a new payment raised.
The delivery time slot may be altered up to 45 minutes before the start of your order window. The order can only be changed to a new time slot if it is available.
Orders may be cancelled in full up to 45 minutes before the start of the delivery window selected. We will endeavor to issue a refund to your credit card account within 15 working days.
Cancellations within 45 minutes of the start of the delivery window will be charged in full.
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